Warranty & service
The following of meit.shop products below are under our direct warranty:
- Butler Bell
- Niimbot Label Printer

The warranty is limited strictly to defects arising from the manufacturing process. Any issues not directly attributable to manufacturing defects are expressly excluded from coverage. 

The warranty covers:

1. Manufacturing defects
The warranty strictly covers defects that are unequivocally the result of the manufacturing process. This includes flaws in materials or workmanship that were present at the time of production.

2. Functional failures due to manufacturing issues
If the Butler Bell fails to function as intended due to manufacturing defects, repairs or replacements will be provided.

However, the following below is not covered under the warranty:

1. Accidental damage
Any damage resulting from accidents, misuse, or tampering (including but not limited to dropping the device or exposure to liquids) is absolutely not covered.

2. Wear and tear
Normal wear and tear that occurs over time, including but not limited to battery depletion, is not covered under any circumstances.

Here's how you can ensure your warranty claim goes smoothly:
1. Keep your invoice
Having proof of purchase is important to validate any warranty claims. Hence it is important to always retain your original purchase invoice. 

2. Document the issue
Take clear photos and videos of the product and the specific problem that you are encountering. 

3. Contact customer support
Get in touch with meit.shop and our team will gladly assist you with your issue.